FOR COMPANIES & HIRING TEAMS
BUILD A BETTER HIRING PROCESS
Hiring Strategy & Interview Excellence: Build it, Teach it, Continuously Improve it
Hiring Strategy Session
Get hiring advice without a full consulting engagement
For founders, small business owners, and hiring leaders who need an experienced second set of eyes on a specific hiring challenge. Maybe you're about to make your first hire and don't know where to start. You're deciding between two finalists. Your job description isn't attracting the right people. Or your interview process just doesn't feel like it's working. Bring me the hiring problem you're trying to solve, and we'll work through it together.
Your 90-minute working session can include:
Hiring strategy for a new or upcoming role
Job description review and recommendations
Interview process review
Interview question recommendations
Candidate or finalist evaluation
Interview scoring and decision-making strategy
Hiring process troubleshooting
Recommendations for improving candidate quality or experience
An expert second opinion on a difficult hiring decision
You'll leave with clear, actionable recommendations and next steps tailored to your business.
$350
If our conversation uncovers a larger need, your Hiring Strategy Session can also serve as the starting point for a more comprehensive Hire Possibilities consulting engagement.
Book an Intro Call Now
Make Your First Hires With Confidence
For founders and small business owners hiring employees #1-10.
Your first few hires can fundamentally change your business, but most founders have never been taught how to hire. I'll help you build a thoughtful, repeatable hiring process so you aren't relying on gut instinct, Googled interview questions, or figuring it out as you go.
Your customized hiring foundation includes:
Hiring strategy and process design
Job description review and recommendations
Interview structure and interview team recommendations
Custom interview questions based on your company's values and the functional skills required for the role
Interview scoring rubric
Candidate evaluation and decision making framework
Interview training so you know how to use everything we've built
Final hiring debrief and recommendation
Need more hands-on help? Add candidate sourcing, résumé review, phone screens, or interviews conducted by Carolyn.
Starting at $2,500
Book an Intro Call Now
Case Study - Building a Hiring Process From Scratch
I put this methodology into practice when building the hiring process for my own home services company.
Challenge: A new home services business needed to hire trusted, experienced professionals quickly, without compromising on values, quality, or customer safety.
What We Built: End-to-end hiring process designed specifically for the business, including job descriptions, structured interviews and scoring rubrics, screening and background-check procedures, and hands-on skills assessments and quality standards.
Why: In an industry where trust is critical, the business wanted its hiring process to be a competitive advantage. The goal wasn't simply to fill positions, it was to consistently identify skilled professionals who aligned with the company's values, would represent the business well in customers' homes, and were likely to stay.
Results: The business launched with two fully vetted handy professionals within one month. Of the eight employees subsequently hired through the process, six remained with the company after 12 months; a 75% first-year retention rate. The business has also consistently earned 5-star customer reviews on Angi.
Working through a similar challenge? Book an Intro Call Now
Train Your Team to Interview Better
Custom interview training built around how your organization wants to hire.
I'll learn how your organization hires, what you value in employees, and where your interviewers struggle. Then I'll build a customized training program your team can use long after our engagement ends.
Your engagement can include:
Stakeholder discovery and needs assessment
Review of your current interview process and materials
Custom interview training curriculum
Behavioral interviewing techniques
Effective probing and follow-up questions
Evaluating evidence instead of "gut feel"
Interview roles and interviewer alignment
Candidate experience
Interview scoring and decision making
Live, interactive facilitation for up to 50 participants (virtual or in person)
Reusable training materials your organization keeps
Starting at $4,500
Book an Intro Call Now
Case Study - Creating Consistency Across an Interview Team
When "culture fit" started becoming a reason to disqualify candidates, and different interviewers had different ideas about what they were looking for, a consulting firm knew its interview team needed to get on the same page.
Challenge: Cross-functional stakeholders were approaching interviews differently, from the questions they asked to how they assessed candidates and determined "fit." The company needed a more consistent approach that would help interviewers gather the right information, evaluate candidates fairly, and make better-informed hiring decisions.
What We Built: A custom interview training curriculum based on the organization's hiring goals, designed to be used across teams and with future interviewers. The program included an interview question bank, guidance for evaluating candidate responses, and two one-hour interactive training sessions. The training was also recorded so the organization could continue using it as new interviewers joined the process.
Why: Consistency wasn't about making every interview identical. It was about giving interviewers a shared framework for what they were evaluating and how they gathered evidence, making hiring conversations more productive and reducing reliance on subjective ideas like "culture fit."
Results: The organization implemented the two-part curriculum as part of its interviewer readiness process, creating a repeatable training resource for both current and future interviewers. Managers started using the same language when discussing candidates, and new interviewers had a clear framework instead of simply learning by shadowing. “One of our senior partners remarked that this [curriculum] has been a significant step up in terms of content.”
Need to get Your interview team on the same page? Book an Intro Call Now
Build a Hiring Process That Works
For organizations whose hiring process has become inconsistent, inefficient, overly complicated or hasn’t kept pace with their growth.
Hiring processes tend to grow one step at a time, and eventually, no one remembers why every step exists. Using process improvement methodology, I'll help your organization understand what's happening today, identify waste and unnecessary complexity, and design a hiring process that's more efficient, consistent, and useful for both candidates and hiring teams.
Your engagement may include:
Stakeholder interviews
Current-state process mapping
Review of existing hiring documentation, tools and practices
Identification of bottlenecks, duplication, handoffs and non-value-added work
Candidate and hiring-manager experience review
Benchmarking against hiring best practices
Future-state process design
Prioritized recommendations and implementation roadmap
Updated hiring-process documentation
Interview framework recommendations
Optional: Facilitated Kaizen event bringing your hiring team together to identify problems and collaboratively design the future-state process.
Custom engagements starting at $5,000
This work combines my experience conducting 1,000+ interviews with my background in program and process improvement, including earning her Six Sigma Green Belt at Amazon and leading Kaizen events that generated measurable time and cost savings.
Book an Intro Call Now
Custom Hiring Solutions
Hiring the right people is one of the most important decisions a leader can make, yet many organizations rely on informal processes that lead to inconsistent or poor results. I help hiring managers and small business owners design thoughtful interview strategies that identify the right candidates and reduce costly hiring mistakes.
Together, we’ll build a structured hiring process that aligns with your company’s values, clarifies what success looks like in the role, and equips your team to evaluate candidates more effectively. Drawing on my experience conducting hundreds of interviews as an Amazon Bar Raiser, I provide practical frameworks to help you ask better questions, interpret responses more clearly, and make confident hiring decisions.
The result is a hiring process that not only identifies strong candidates today, but builds a team capable of supporting your long-term vision.
You’ll gain:
A clear, structured interview process for your organization
Practical frameworks for asking and evaluating behavioral interview questions
Greater confidence in hiring decisions
Alignment between hiring practices and company values
A stronger foundation for building and growing your team
Personalized services may include (but are not limited to):
Custom Interview Curriculum
Facilitating Interview Training
Hiring Process Creation or Improvement (can include Six Sigma/Kaizen methodology)
Job Description Creation
Curated Interview Questions
Candidate Phone Screening
Interviews with Notes and Hiring Recommendations
Book an Intro Call Now
Client Love